Room charge shall be paid upon check-out by either cash or credit card.
When changes are to be made to reservations, customers are requested to register the changes using this system promptly.
When this system cannot be used for some unforeseen reason, guests are requested to contact the hotel directly. In such case, the notifications of the changes or cancellations may not being sent.
Cancellation fees shall be charged relative to the agreed room charge as follows:
On the day before arrival : 50%
On day of arrival : 100%
No show : 100% (in the event that customers fail to contact the hotel)
An applicant registered with the Company's designated form shall become a member of DPP Members Club.
Members are requested to set a personal password.
Membership registration shall require the provision of full name, telephone number, email address, gender, etc. When a change in the information provided arises, members are requested to notify the relevant change(s) as per the method prescribed by the Company promptly.
Admission fee and membership dues shall not be charged.
In using the services provided, a member shall be wholly responsible for his/her act or failure to act, regardless of negligence, and for any results thereof.
In using the services provided, if an injury or damage is caused to a third party by a member, the member shall be wholly responsible for resolving any disputes related to such injury or damage.
Members shall delete or change their registered information online. Members shall change their registered information promptly when changes arise.
Members shall proceed with the membership withdrawal online. Members wishing to withdraw shall process the withdrawal procedure using the online withdrawal form.
The Company shall reserve the right to cancel membership without prior notification under the following conditions.
When contacting through email, a notification shall be sent to the member's email address, and such a notification shall be deemed to be completed when the server storing the member's email address receives the email.
The Company reserves the right to cancel or suspend the services provided on the website without prior notification to members under the following conditions. The Company shall assume no responsibility whatsoever for any disadvantage to members resulting from such cancellation or suspension.
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